Terms of Service

Acceptance of These Terms

By accessing this website, loading any of its pages or submitting information through its forms, you confirm that you have read and understood these Terms of Service and that you agree to follow them. The same confirmation applies when you engage Bugarin Dill Enterprises LLC for a consultancy service, whether the engagement is arranged by telephone, by electronic mail or under a separate written agreement.

If you are using this website on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms. If you do not have that authority, you should not accept the terms on the organisation behalf and you should not use the website for that organisation.

These terms work alongside our Privacy Policy, which explains how we handle information. Together they form the basis of your relationship with the company for general website use and for consultancy engagements that do not have a separate signed agreement.

Services We Provide

Bugarin Dill Enterprises LLC operates in computer systems design and related services, with a focus on computer integrated systems design and process alignment. Our services include Process Alignment Design, Tooling and Workflow Audits, Measurement Frameworks, Documentation Systems, Commissioning Support and Retainer Advisory. Each service is described on our services page and each engagement is scoped to the needs of the client.

The website presents our services for information and enables you to contact us. The website itself does not deliver the services and does not create a binding engagement on its own. A service begins only when the parties agree on a scope, whether by written proposal, by electronic mail confirmation or by a separate signed contract.

We may add, change or discontinue a service over time. We will describe the current services on the website and we will not change the scope of an active engagement without discussing it with the client first.

Eligibility and Authority

This website and our services are intended for professional and business use by persons who are at least eighteen years old and who have the legal capacity to enter into a contract. By using the website, you confirm that you meet these requirements. If you do not meet them, you should not use the website or engage our services.

If you access the website from a jurisdiction where its content or our services would be unlawful, you do so on your own initiative and you are responsible for complying with local law. We make no representation that the website is appropriate or available in every location.

We may refuse service to any person or organisation, and we may decline an engagement that falls outside our competence, presents a conflict of interest or would require us to act against our professional judgement.

Engagements and Proposals

An engagement begins when both parties agree on a written scope. A proposal from Bugarin Dill Enterprises LLC sets out the services, the deliverables, the timeline, the assumptions and the fees. A proposal remains open for the period stated in it or, if no period is stated, for thirty days from the date it is issued.

Changes to an agreed scope must be recorded in writing. A change may affect the timeline, the fees or the assumptions, and we will set out the effect before the change is accepted. Where a change is small and urgent, we may proceed on the basis of a written confirmation by electronic mail, but we will still document the change in the project record.

The client is responsible for appointing a point of contact who can approve decisions, provide access to systems and people, and review deliverables. A delayed decision or delayed access may affect the timeline, and we will tell the client when a delay creates risk to the schedule.

Fees and Payment

Fees for our services are stated in the proposal or the signed agreement. Unless the parties agree otherwise, fees are quoted in United States dollars and are exclusive of applicable taxes. Retainer advisory is billed monthly in advance, and project work is billed according to the schedule in the proposal, which may include a deposit before work begins.

Invoices are payable within the period stated on the invoice. Where no period is stated, invoices are payable within thirty days of the invoice date. We may charge interest on overdue amounts at a reasonable rate permitted by law, and we may pause work on an engagement while an overdue invoice remains unpaid.

The client is responsible for its own costs, including any third party software, travel arranged at the client request and any fees charged by providers that the client chooses to use. If a project is cancelled after work has begun, the client remains responsible for work performed up to the date of cancellation.

Client Responsibilities

Successful process alignment depends on cooperation. The client agrees to provide accurate information about its processes, timely access to the people who run the work, and reasonable access to the systems that the engagement covers. The client also agrees to nominate a decision maker and to respond to questions and review requests within a reasonable time.

The client is responsible for the accuracy of the material it supplies and for having the right to share that material with us. Where the engagement touches a system that contains personal data, the client remains responsible for ensuring that our access is lawful and that any required notices or consents are in place.

The client is responsible for decisions it makes on the basis of our advice. We design processes, frameworks and documentation, but we do not control the client operations and we cannot guarantee a business outcome that depends on factors outside our scope.

Permitted Use of the Website

You may use this website for lawful purposes connected with learning about our services and contacting us. You may read the pages, print or save a copy for your own reference and share a link with a colleague. You may submit an inquiry through the contact form or by the contact details published on the site.

You may not use the website in a way that damages it, interferes with its availability or attempts to gain unauthorised access to any part of it. You may not use automated tools to scrape the content at a volume that burdens our hosting, and you may not resell or republish the content as your own.

We grant you a limited, revocable and non exclusive licence to use the website for these purposes. This licence does not transfer any ownership of the content, and it ends if you breach these terms.

Prohibited Conduct

When you use this website or communicate with us, you agree not to do any of the following. You will not violate any applicable law or regulation. You will not infringe the rights of Bugarin Dill Enterprises LLC or of any third party, including intellectual property rights and privacy rights. You will not submit information that is false, misleading or intended to deceive.

You will not upload or transmit malicious code, attempt to probe or breach our security, or interfere with the proper operation of the website. You will not use the contact form to send unsolicited advertising, chain messages or material that is unlawful, threatening, abusive or defamatory. You will not impersonate another person or misrepresent your affiliation with any organisation.

We may investigate any suspected breach of these rules and we may take appropriate action, including removing content, blocking access and cooperating with law enforcement where the law requires it.

Intellectual Property

All content on this website, including text, layout, styling, graphics and the toolroom visual elements, is owned by Bugarin Dill Enterprises LLC or is used with permission. The company name, the brand and the visual identity are protected. You may not copy, modify, distribute or create derivative works from the content except as permitted by these terms or by applicable law.

Our methods, templates, checklists and measurement frameworks remain our intellectual property, and any licence to use them in a client engagement is limited to that engagement. Where a deliverable is prepared specifically for a client, the proposal or the signed agreement will state who owns it and what the client may do with it.

If you believe that material on this website infringes your rights, please contact us with the details and we will review the matter promptly.

Deliverables and Setup Sheets

Depending on the engagement, we may deliver process maps, audit reports, measurement frameworks, documentation systems and setup sheets. A setup sheet is the short record that closes a review, naming the process, the readings, the tolerance and the owner of the next check. It is designed to be used by the client team after the engagement ends.

Unless the proposal or the signed agreement provides otherwise, the client receives a licence to use the deliverables for its internal business purposes. The client may not resell the deliverables or present them as its own product without our written permission.

Deliverables are based on the information available at the time and on the assumptions recorded in the proposal. If those assumptions change, the deliverables may need to be revised, and we will agree the scope of a revision before carrying it out.

Confidentiality

Each party may receive confidential information from the other during an engagement. Confidential information includes business plans, process details, system configurations, pricing and any material marked as confidential or that a reasonable person would treat as confidential. Each party agrees to use the confidential information only for the purposes of the engagement and to protect it with reasonable care.

Confidential information does not include information that is already public, that the receiving party already knew without a duty of confidence, that a third party lawfully provides or that the receiving party independently develops without using the confidential information. A party may disclose confidential information when the law requires it, provided that the disclosure is limited to what the law demands and that the other party is informed where the law allows.

These confidentiality obligations continue after an engagement ends, for the period stated in the agreement or, if none is stated, for a reasonable period that protects the interests of both parties.

Third Party Materials and Links

Our website may link to third party websites and our engagements may involve third party software or services. We provide links and references for convenience and information. We do not control third party websites or products and we do not warrant their content, their availability or their practices.

When an engagement requires a third party product, the client is responsible for its own licence with the provider unless the proposal states that we will arrange it. Any terms imposed by a third party provider apply between the client and that provider, and we are not responsible for a provider decision that affects the client.

If you choose to follow a link from our website, you do so at your own risk and you should review the terms and privacy practices of the destination before relying on it.

Disclaimers and Warranties

We provide the website and our services with reasonable skill and care, consistent with the standards of our profession. Except for that commitment and for any warranty that cannot be excluded by law, the website and the services are provided as they are and as they are available, without further warranties of any kind, whether express or implied.

We do not warrant that the website will be uninterrupted, error free or free of harmful components, or that any defect will be corrected. We do not warrant that the information on the website is complete, current or suitable for a particular purpose. The content is provided for general information about our services and does not constitute legal, financial or technical advice for your specific situation.

Advice in a consultancy engagement is based on the information available and on the assumptions recorded in the proposal. It is the client responsibility to assess whether an approach suits the client environment, and the client remains responsible for its operational decisions.

Limitation of Liability

To the fullest extent permitted by law, Bugarin Dill Enterprises LLC will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profit, revenue, data, goodwill or business opportunity, arising out of or in connection with the website or the services, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability arising out of or in connection with an engagement will not exceed the total fees actually paid by the client to Bugarin Dill Enterprises LLC for that engagement during the twelve months preceding the event that gave rise to the claim.

Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including liability for fraud or for any other matter that the law does not permit a party to exclude. Some jurisdictions do not allow certain limitations, so a limitation in this section may not apply to you, and in that case our liability is limited to the smallest extent that the law allows.

Indemnity

You agree to indemnify and hold harmless Bugarin Dill Enterprises LLC, its members, employees and contractors from any claim, loss, liability, cost or expense, including reasonable legal fees, that arises from your breach of these terms, your misuse of the website or your violation of the rights of a third party.

If a client provides material that it does not have the right to share, or if a client directs us to access a system without proper authority, the client is responsible for any resulting claim. We will notify the client promptly of any claim that may give rise to an indemnity and we will cooperate in the defence where it is reasonable to do so.

This indemnity does not apply to the extent that a claim arises from our own negligence or wilful misconduct.

Termination

Either party may terminate an engagement for material breach if the breach is not remedied within a reasonable period after written notice, or immediately if the breach cannot be remedied. A client may terminate a retainer advisory arrangement with reasonable written notice, and fees for work already performed remain payable.

We may suspend or terminate access to the website for a user who breaches these terms, and we may decline to begin an engagement that we determine is unsuitable. If an engagement ends, the provisions that by their nature should survive, including confidentiality, intellectual property, disclaimers, limitation of liability and indemnity, will continue to apply.

On termination, we will return or destroy confidential material as the agreement requires and we will provide the client with the deliverables that have been completed and paid for, together with the supporting setup records.

Force Majeure

Neither party is liable for a failure or delay in performance that is caused by an event beyond its reasonable control. Such events include natural disasters, severe weather, fire, war, civil unrest, epidemic, government action, failure of a public utility or telecommunications network, and disruption of a third party service that the party relies on.

If a force majeure event continues for a prolonged period, either party may terminate the affected engagement on written notice. The party affected by the event will take reasonable steps to reduce its impact and will resume performance as soon as it is reasonably able to do so.

Governing Law and Disputes

These terms are governed by the laws of the State of Utah in the United States, without regard to conflict of law principles. If the parties have a dispute, they will first try to resolve it through good faith discussion and, where appropriate, mediation before starting formal proceedings.

If a dispute cannot be resolved informally, the parties agree that the courts located in the State of Utah will have jurisdiction, unless the written agreement for a particular engagement states otherwise. Nothing in this section prevents a party from seeking urgent relief where it is necessary to protect its rights.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force, and the unenforceable provision will be modified to the smallest extent necessary to make it enforceable.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, in our practices or in the law. When we make a material change, we will update the effective date at the top of the page. The current version is always the one published on this website.

Your continued use of the website after a change takes effect means that you accept the updated terms. If you do not agree with a change, you should stop using the website. A change does not alter the terms of an engagement that was agreed before the change, unless the parties agree to update that engagement in writing.

Contact Information

If you have a question about these Terms of Service, please contact Bugarin Dill Enterprises LLC. You can write to orders@bugarindill.surf, telephone +14067085018 or send a letter to Bugarin Dill Enterprises LLC, 10993 S Rasor Dune Dr, South Jordan - 84009-4199, United States (US). We welcome questions and we will respond as promptly as we can.

These terms should be read together with our Privacy Policy, which explains how we handle information. If there is a conflict between these terms and a separate signed agreement for a specific engagement, the signed agreement will prevail for that engagement.

Thank you for taking the time to read these terms. We look forward to working with you on processes that hold to tolerance.