Process Alignment Design
We shadow the real work, not the documented work, and trace every handoff, approval and waiting point that the process hides. From that map we redesign the route so each step sits at a true angle to the next, removing the double handling and the quiet rework that teams have learned to absorb. The deliverable is a target process, a transition sequence and a named owner for every step, so the new route can be adopted without a second project to explain it.
In tolerance